{"id":24,"date":"2015-07-08T08:03:14","date_gmt":"2015-07-08T08:03:14","guid":{"rendered":"http:\/\/www.presstok.com\/?page_id=24"},"modified":"2025-08-27T15:42:28","modified_gmt":"2025-08-27T13:42:28","slug":"atencion-al-cliente","status":"publish","type":"page","link":"https:\/\/www.presstok.com\/en\/atencion-al-cliente\/","title":{"rendered":"Customer Service"},"content":{"rendered":"

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PAY WITH TOTAL SECURITY<\/h3><\/div>
The accepted credit cards are:\"visa<\/a>
\nPresstok.com uses Secure Electronic Transaction (SET) protocol that allows you to make secure transactions (buying and selling) on the internet.
\nThis system allows us to ensure a high level of security in your purchase.<\/div> <\/div> <\/div> [vc_empty_space height=”30px”][vc_text_separator title=”CAMBIOS Y DEVOLUCIONES” title_align=”separator_align_left” color=”black” style=”double”][vc_column_text]<\/p>\n
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Customer service will manage your request of return, taking 24-48 hours. Important:<\/strong> The return of an item does not include the return shipping costs.<\/em><\/p>\n

STEPS TO FOLLOW FOR RETURNING AN ITEM<\/strong>
\n1. I prepare my product with the original packing and contact us at ventas@presstok.com<\/em><\/span>. Then, you will receive an email by Presstok \/ Courier Company indicating the date and time of collection of their return.<\/p>\n

2. On the date and time indicated, the courier will go through your home for the item collection.<\/p>\n

3. As soon as the package reaches to our store, the refund of your purchase will be made through the payment chosen before.<\/p>\n<\/div>\n<\/div>\n

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    Name (required)\n<\/p>\n

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    E-mail (required)\n<\/p>\n

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    Message\n<\/p>\n