{"id":24,"date":"2015-07-08T08:03:14","date_gmt":"2015-07-08T08:03:14","guid":{"rendered":"http:\/\/www.presstok.com\/?page_id=24"},"modified":"2025-08-27T15:42:28","modified_gmt":"2025-08-27T13:42:28","slug":"atencion-al-cliente","status":"publish","type":"page","link":"https:\/\/www.presstok.com\/it\/atencion-al-cliente\/","title":{"rendered":"Servizio di Assistenza"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row gap=&#8221;35&#8243;][vc_column width=&#8221;1\/2&#8243;][vc_text_separator title=&#8221;Modalit\u00e1 di Pagamento&#8221; title_align=&#8221;separator_align_left&#8221; align=&#8221;align_left&#8221;]<div class=\"aio-icon-component    style_1\"><div id=\"Info-box-wrap-5153\" class=\"aio-icon-box default-icon\" style=\"\"  ><div class=\"aio-icon-default\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon none \"  style=\"color:#333;font-size:32px;display:inline-block;\">\n\t<i class=\"Defaults-credit-card\"><\/i>\n<\/div><\/div><\/div><\/div><div class=\"aio-icon-header\" ><h3 class=\"aio-icon-title ult-responsive\"  data-ultimate-target='#Info-box-wrap-5153 .aio-icon-title'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\">Paga con la tua carta di credito in tutta sicurezza<\/h3><\/div> <!-- header --><div class=\"aio-icon-description ult-responsive\"  data-ultimate-target='#Info-box-wrap-5153 .aio-icon-description'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\">Le carte di credito accettate sono: <a href=\"https:\/\/www.presstok.com\/wp-content\/uploads\/2024\/04\/tarjetas-de-pago.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-15643\" src=\"https:\/\/www.presstok.com\/wp-content\/uploads\/2024\/04\/tarjetas-de-pago.jpg\" alt=\"visa y mastercard\" width=\"93\" height=\"16\" \/><\/a><br \/>\nPresstok.com utilizza il CES (custodito commercio elettronico) che consente di proteggere le transazioni di compra-vendita in internet.<br \/>\nQuesto sistema ci permette di garantirti un elevato livello di sicurezza nel tuo acquisto.<\/div> <!-- description --><\/div> <!-- aio-icon-box --><\/div> <!-- aio-icon-component -->[vc_text_separator title=&#8221;Cambi e ritorni&#8221; title_align=&#8221;separator_align_left&#8221; align=&#8221;align_left&#8221; css=&#8221;.vc_custom_1483441517281{padding-top: 5% !important;}&#8221;][vc_column_text]<\/p>\n<div class=\"text-p\">\n<p>Il cliente gestir\u00e0 la sua petizione di ritorno, impiegando <strong> 24-48 ore<\/strong> per rendere effettivo lo stesso.<br \/>\n<b>Importante:<\/b> <em>Il ritorno di una voce non include i costi di trasporto di ritorno.<\/em><\/p>\n<p><strong>PASSI DA SEGUIRE PER RESTITUIRE LO STRUMENTO<\/strong><\/p>\n<p>1. Contattaci tramite il nostro numero di telefono o indirizzo e-mail e prepara il prodotto con l\u2019imballaggio originale. Ricever\u00e0 una e-mail da Presstok \/ Motrice che le indicher\u00e1 la data e l&#8217;ora di restituzione del suo ritorno.<\/p>\n<p>2. Alla data e l&#8217;ora indicate, il corriere passer\u00e0 al suo domicilio per la restituzione.<\/p>\n<p>3. Non appena il pacchetto raggiunge i nostri negozi il rimborso del tuo acquisto sar\u00e0 effettuato attraverso il metodo di pagamento che si \u00e8 scelto.<\/p>\n<\/div>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_text_separator title=&#8221;Modulo di Contatto&#8221; title_align=&#8221;separator_align_left&#8221; align=&#8221;align_left&#8221;]\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f585-o5\" lang=\"es-ES\" dir=\"ltr\" data-wpcf7-id=\"585\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/it\/wp-json\/wp\/v2\/pages\/24#wpcf7-f585-o5\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulario de contacto\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"585\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.1\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"es_ES\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f585-o5\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<p><label>Nome (richiesto)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n<\/p>\n<p><label>Email (richiesto)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label>Argomento<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-subject\" \/><\/span> <\/label>\n<\/p>\n<p><label>Messaggio<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span> <\/label>\n<\/p>\n<p>[captcha captcha-101] [captcha captcha-101]\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Invia\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-24","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.presstok.com\/it\/wp-json\/wp\/v2\/pages\/24","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.presstok.com\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.presstok.com\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.presstok.com\/it\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.presstok.com\/it\/wp-json\/wp\/v2\/comments?post=24"}],"version-history":[{"count":26,"href":"https:\/\/www.presstok.com\/it\/wp-json\/wp\/v2\/pages\/24\/revisions"}],"predecessor-version":[{"id":15648,"href":"https:\/\/www.presstok.com\/it\/wp-json\/wp\/v2\/pages\/24\/revisions\/15648"}],"wp:attachment":[{"href":"https:\/\/www.presstok.com\/it\/wp-json\/wp\/v2\/media?parent=24"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}